These How To's can also be found on the Whova event website (or the Whova Mobile app) in the How To Resource (for registered attendees). Also take a look at Q&A for FH Online - that may help to answer your questions.
Click on a How To item below to see the Answer.
After the 4 days of FHO, please help us make Fiddle Hell better by filling out our anonymous survey at https://www.surveymonkey.com/r/FiddleHell2021
We read all responses carefully!
If you've bought your Fiddle Hell Online ticket, here's how to set up a Whova account. Using your LAPTOP or DESKTOP computer, ideally with the Chrome browser, go to https://fiddlehellonline.org to set up your Whova account and sign in to Fiddle Hell Online once you've registered. At that website, where it says "Don't have an account?" click "Sign up here". Sign in with the same exact email address used for your registration as an attendee, and create a new password.
For iPads or other mobile devices, DO NOT follow that link! First, download the Whova Event & Conference App, then use the App to establish your Whova account, and only then look for the Fiddle Hell Online event in the App.
Whova is how you will access Zoom sessions and session replays on the agenda, download handouts, see messages and announcements, visit the virtual exhibits, ask questions about sessions or in general, and (optionally) connect with other attendees.
If you are asked for an "invitation code" when first setting up your Whova account, it's usually because you're using a different email address than the one you gave when you bought your FIddle Hell Online ticket. Please try again, using the same email address you gave when you bought your FHO ticket. Fiddle Hell Online support staff can help if needed.
If you are asked for an "invitation code" when you're using an iPad to set up your Whova account, make sure to download the Whova Event & Conference App first and use the App to set up your account. Then you should be able to see Fiddle Hell Online right away as one of "My Events" or you can seach for it in "Find My Event". Even if you plan to view FHO with an iPad, it's easier to set up your Whova account first with a laptop or desktop computer if you have that option.
The Whova website will be how you access Zoom sessions on the agenda, download handouts, see messages and announcements, visit the virtual exhibits, ask questions about sessions or in general, and (optionally) connect with other attendees. You don't need to download any software on a laptop or desktop computer - the Whova event system is browser-based.
First, you may find the answers you need at our Q&A page. Second, the Chrome browser is highly recommended for laptops and desktops.
Here's the general Zoom help center and a set of Zoom Q&A's from Zoom itself (select a Q&A category on the left and see questions on the right).
You can test out your connection and software from 8:30-10:30AM on Thursday, April 15 - a very good idea! In Whova, go to the DROP-IN HELP Session, which is first on the Agenda.
Looking at the Schedule page on the Fiddle Hell website (or at the Agenda in the Whova Web App), you'll see that sessions at Fiddle Hell are arranged by date and time, with 30 minute breaks between sessions.
At most time slots, you'll find a CONCERT , a JAM , and five or six WORKSHOPs .
L1 L2 L3 L4 describe levels of difficulty and pace (more info on levels here).
Styles describe various traditional music styles; many sessions cover more than one style.
Instruments are those targeted by the workshop or jam.
Instructors (not always in order) are shown with the instruments they're using for this session.
Descriptions give you exciting details of workshops, sometimes including tune names.
Use the date and track filters to focus on particular attributes, or use the very helpful search box.
Click on an instructor's name to see bio and sessions.
There are 35 concerts, 36 jams, and 200 workshops. During each of the four days April 15-18, we'll alternate one-hour sessions with 30-minute breaks, going from 10AM ET to 11PM ET. In almost every time slot, you'll find a concert, a jam, and 6 workshops (except during the Saturday Night Concert).
NOTE: Session times listed on the schedule can be displayed in your local time zone or EST. If you're not in EST, you'll see this choice when looking at the Agenda.
To decide which sessions to attend...
You won't miss out since you'll be able to replay sessions for 3 months afterwards, so it's fun to stretch out and try a new style or instrument - or just to relax and watch a fun concert. You don't need to sign up for individual sessions - just go where you like.
Here's how to view and download handouts from specific workshops and jams (or even all sessions).
SEEING: Use a laptop or desktop computer to attend Fiddle Hell Online - you'll see more than on a tablet or phone. Make livestreams and videos full-screen if you want to see details more easily. And it's always helpful to update your Zoom app to the latest available version: 1. Sign in to Zoom desktop client at zoom.us . 2. Click your profile picture, then click Check for Updates.
BEING SEEN: This is for live Zoom meetings, not replays. Aim your camera straight on at you (not from below), using the built-in camera in your laptop, or a webcam. Get good lighting from lamps and natural light in front of you (not backlit or overhead lights only). Have a non-distracting real background if possible (please, no virtual backgrounds, since they sometimes cut instruments out and can cause problems for people with light sensitivity).
INTERNET: Your wifi may work just fine! But if it’s slow or freezes, here are some ideas (these will help for more than just Fiddle Hell):
Connect to your network via an ethernet (preferably “cat6”) cable instead of using wifi. If you are unable to do that, locate your computer as close as possible to the router. It’s also ideal if there are no walls between you and the router. If that’s not possible, you might consider a wifi repeater or extender which will extend the coverage of your wifi network. If you’re on wifi, please take your phone off the wifi.
Certain times of day are often busy while others are not, depending on where you live. If you can concentrate on the less busy hours, that may help a surprising amount. Since FHO sessions are replayable, you have quite a bit of control over when you see some of them. Also, close other programs on your computer, and persuade other members of the household to stay away from online gaming or bandwidth-intensive downloads or viewing.
If these suggestions don’t help, try your smartphone for replays, if you have one. Even with fast Internet, people sometimes find that their phones work more smoothly.
HEARING: Use good quality headphones and plug them into your computer before joining each Zoom session (you may need to select your headphones as the output device in Zoom audio settings after joining a session). Alternatively, use good Bluetooth speakers, or wired speakers.
BEING HEARD: You don't need anything fancy to perform in an open mic concert, or ask a question in a workshop. If you're playing an instrument that others will hear, it is important to adjust your Zoom audio settings (lower left-hand corner of the screen, ^ to the right of the mic icon) for the best sound.
Uncheck the box “Automatically adjust microphone volume.”
Set “Suppress background noise” to Low.
Check the box "Show in-meeting option to "Turn On Original Sound" from microphone".
Check the box "Echo cancellation".
Close the settings window, go back to the meeting window and click on “Turn on Original Sound” in the upper left (after you click on this, it'll say "Turn off Original Sound").
FIddle Hell Online has additional guidelines for instructors about mics, audio interfaces, and settings, which we are happy to share with attendees on request.
Helpful videos! Of course, not everyone does it the same way. And, change your strings at your own risk.
Fiddle - Short Version from SHAR Music
Fiddle - Long Version from Kennedy Violins
Cello - Medium Version from Nan Kemberling
Mandolin - Short Version from Long & McQuade
Mandolin - Long Version from Nate Lee
Guitar - Short Version from Martin Guitars
Old-Time Banjo - Long Version from Deering Banjo Co
Old-Time Banjo - Quite Long Version from BanjoLemonade